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From Chaos to Control: Planview Reveals Global State of Resource Management and Capacity Planning
Research identifies best practices to mitigate lost revenue and increased costs due to missed market windows, wasting resources on the wrong opportunities
Austin, TX — February 26, 2013 — Lost productivity, staying in crisis mode, and delayed time to market are hampering large organizations with limited capabilities to answer this question: "How do we make the best use of our limited resources and focus them on work that matters?" This is the feedback from more than 600 executives and managers who participated in the most comprehensive study ever on the state of resource management and capacity planning at complex, global organizations.
Top Pain Points by Maturity Level (image version)
Commissioned by Planview® and conducted by Appleseed Partners and OpenSky Research, the study found that organizations committed to mature business practices, technology, and processes solve more strategic problems and experience tangible business benefits. Representing 17 countries around the globe, the online survey respondents manage the human resources that deliver products, projects, and/or service engagements via IT, product development, services or enterprise project management offices (PMOs).
Through the lens of a maturity model created specifically for the survey, the report describes organizations' pain points and causes, business risks, software use, and best practices. The results show that organizations can move up the maturity scale from a state of chaos to a state of control of their resources.
Mature Organizations Share Characteristics
The study finds key similarities and best practices in companies that are successfully bridging resource management and capacity planning to move from chaos to control: Mature organizations secure executive buy-in, have dedicated functions to run resource management and capacity planning activities, and use project portfolio management software to optimize their assets. They can better prioritize projects, see what people are working on, identify bottlenecks, and run what-if scenarios on demand to adapt to change. The resulting business benefits include increased productivity, maximized revenue, and lower costs.
Business Risks (image version)
For more information and a set of recommendations for improving resource management and capacity planning, download the Global State of Resource Management and Capacity Planning study.
Planview will host a Webinar to discuss the research findings featuring Jerry Manas, Planview senior editor, and Maureen Carlson, Appleseed partner, to be held on Thursday, Feb. 28, 2013, at 11:00 a.m. EST. To register for either the live broadcast or the on-demand recording, visit the Results from the 2013 Resource Management and Capacity Planning Benchmark Study page.
"This study shows just how much risk businesses take on when they don't address resource management and capacity planning challenges and continue to overcommit and underutilize their finite resources," said Maureen Carlson, partner, Appleseed Partners. "The good news is that a quarter of organizations in this study are breaking through to solve more strategic problems than their counterparts facing chaos and basic supply and demand visibility issues."
"According to these results, organizations are very concerned that they are assigning resources to projects without sufficient information, due consideration of priorities, and tying capacity planning to resource management, which negatively impacts the business," said Linda Roach, vice president of marketing, Planview. "The study also shows that organizations have a blueprint for increasing their maturity level by modeling themselves on those higher up the scale and leveraging best practices, the right technology, and improved processes."
Sample Report Charts
Top Pain Points by Maturity Level
Business Risk of Not Addressing Resource Management and Capacity Planning with Improved Process and the Use of Enterprise Software
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