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PlanviewPRISMS.com Brings Peer-to-Peer Networking and Mobility to Customer Enablement, E-Learning
Austin, TX — February 10, 2011 — Next-generation interactive and professional networking capabilities will help customers drive maximum benefit from the newly relaunched Planview® customer enablement portal, PlanviewPRISMS.com. The leading provider of enterprise-wide portfolio management (PPM) solutions designed the site to take the company's heritage in groundbreaking best practices and training to the next level.
The first-of-its-kind portal provides a 24/7 resource that blends professional networking, a robust library of best practices and structured learning to support users of Planview's top-rated PPM solution.
According to Shirley Abeel, Ministry Portfolio Manager, Compassion International, "PlanviewPRISMS.com is a resource that helps our team learn best strategies for optimizing and utilizing our PPM solution. The portal enables us to schedule classes and get answers from other users. The networking capabilities are truly unique and we have access to peers worldwide."
"Our vision with PlanviewPRISMS.com is to create a dynamic, contextual and interconnected training, E-Learning and best practices exchange portal – unlike anything in the enterprise software industry. The response, with more than 90 percent of our customers using the site, has been phenomenal," said Erica Gunn, vice president, global enablement center, Planview.
"Experts find that adult learners spend about 30 percent of their time in traditional learning environments and 70 percent of their time learning incidentally. The inspiration behind PlanviewPRISMS.com's new networking and interactive capabilities are to create an environment where professionals can have a mix of these two experiences, to amplify their learning," continued Gunn.
PlanviewPRISMS.com combines peer-to-peer learning, contextual-based search functionality and traditional educational resources. The portal connects users through dynamic interactive tools that allow for real-time discussions, individual management of training resources and recognition "badges" that are earned through training, event participation, discussion leadership, and more. Discussion groups and informal conversations, as well as scheduled online courses and best practices materials, allow users to shape their own PPM learning experience to their schedule and preferences.
The customer-enabling approach is what sets PlanviewPRISMS.com apart. Planview is demonstrating its commitment to this direction with a new feature being released by the end of the month: PlanviewPRISMS.com is being made mobile-ready for access via smartphone, which will allow users to view networking features as well as best practices and discussions on the go. In addition, site enhancements are made to PlanviewPRISMS.com regularly to improve the user experience.
Additional features make Planview's customer enablement portal core to how the company's customers connect with each other and their Planview technology investments. PlanviewPRISMS.com's People Search allows registered users to search for other community members. Within their profiles, users can choose to share information about themselves, including contact information, biographies, interests, pictures, and more. This, along with the badges, give PlanviewPRISMS members insight into the background, knowledge, skill level of others with whom they may choose to share information, ask questions, and exchange tips and tricks.
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